Local Government Digital Transformation

OBJECTIVE In 2019, this municipality adopted a Digital Transformation Strategy as a lever to enable their organization to continue their growth towards an open and future-minded public service organization.

SOLUTION Openfield supported and enabled their systemic transformation through the provision of stakeholder engagements, organizational change advisory and agile delivery to help the organization define, implement, and adopt their systemic change goals.

SCOPE 200 employees

BENEFITS

  • We blended agile and collaborative design workshop techniques to create a future centric experience for the organization and its employees.

  • As a result of the work we did together, employees identified their commitments, readiness and needs to move forward - becoming change ready as a result of the process itself.

  • The municipality successfully adopted their digital strategy for the coming year with full endorsement from their board.